AppleHelpMate.com is committed to bringing you a consistently high level of service.
We provide the following services:
Apple Service
Out of Warranty Repairs · Memory Upgrades · Processor Upgrades · Hard drive upgrades · Hardware Add-ons
Consulting
Technology Implementation · Wired and Wireless Local Area Networks · Software · Hardware · Planning · Mac and PC network integration
Support
Software Installation ·Software Troubleshooting · Service Management · Service Implementation · DataBackup and recovery solutions · Software Upgrades
Networking
Installation · Security · FTP ·Remote Administration · AppleShare · Mac and PC networking Planning
Wireless Internet Set Up
Password protected wireless network set up
PC and General Services
· Security
Supply and Install AntiVirus, Supply and Install AntiSpyware, Supply and Install Firewall, Removal of malicious programs, optimize storage on your hard drive (defrag) and recommend upgrades. Rid your PC of viruses, Spyware and other unwanted annoyances.
· External Peripheral Installation, Setup and Orientation
Congratulations, you've just bought a new digital camera or music player (iPod, MP3) We'll install it for you, set up theprofiles on your computer AND give you basic training.
· Blackberry / PDA Installation, Setup and Training
Congratulations,you've just bought a new PDA (Blackberry, Palm, etc). We'll install it for you, set up the profiles on your computer AND give you basic training.
· Internal PeripheralInstallation, Setup and Orientation
CD,DVD, Floppy, Video Card etc. We'll install the new device for you, set upthe profiles on your computer AND give you basic training. We can also supply it for you.
· Memory Upgrade Services
Want to run faster? We'll install and configure additional RAM to get your computer running faster than ever.
· Internet Service Provider (ISP)Installation and Setup
We will setup your new account, configure it to best meet your access needs and provide half hour of training. (Does not include the purchase of the ISPpackage from your service provider).
· Software Installation
Purchasing new software but need help installing and configuring it? We will set it up tobest meet your needs and provide half hour training.
· Data Transfer
Transferfiles from one PC to another. Hard Drive Format and Operating System installation. Install and configure your new operating system (Vista to XP downgrade)
· Voice Over IP (VoIP) Installation and Setup Includes configuration of your account and selection of phone numbers (if required).
· Repairs to all makes and models of Macs and PCs
· Component level repairs of printers, monitors and peripherals
· On-Site service and setup by authorized technicians
· Data transfer and recovery
· Network setup and troubleshooting
FAQ:
What are your rates
Carry-in repairs are $95 for the first hour, and $17.50 per 15min thereafter (One hour minimum charge). On-Site repairs - Please call for rates.
What does my Apple Limited Product Warranty cover?
Any hardware failure that was not caused by user abuse (spillingcoffee, throwing laptop at your older brother, etc...) If your machine is misbehaving,we can evaluate it and determine if it is a warranty issue. Please note, Appledoes not cover software problems.
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Call Apple Help Mate today!
1.416.833.2225
